TERMS OF SERVICE – WOODCRAFTDIY

Welcome to WoodCraftDIY (“we,” “us,” or “our”).
Thank you for visiting [woodcraftdiy.store] (“the Site”).
By accessing or using our website, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our Site.

1. Acceptance of Terms

By using our Site, you confirm that you have read, understood, and agreed to these Terms, along with our Privacy Policy.
If you do not agree, please do not use the Site.

These Terms apply to all visitors, customers, and users who access or use our Site from any country, including the United States, European Union, and other regions.

2. Updates to Terms

We may update these Terms from time to time to reflect changes in our policies, products, or legal requirements.
Revised Terms will take effect immediately upon posting.
Your continued use of the Site after any updates means you accept the new Terms.

3. Accounts and User Information

Some features of the Site may require an account. You agree to:

  • Provide accurate and complete information;

  • Maintain the confidentiality of your login details;

  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or misuse the Site.

4. Use of the Site

You agree to use the Site lawfully and respectfully.
You may not:

  • Engage in fraudulent or misleading activity;

  • Post illegal, offensive, or infringing content;

  • Copy or distribute materials without authorization;

  • Interfere with the Site’s security or normal operation.

We encourage all users to respect the spirit of creativity and craftsmanship that defines WoodCraftDIY.

5. Intellectual Property

All designs, images, text, product photos, graphics, and other content on woodcraftdiy.store are owned by us or our partners.
They are protected by international copyright, trademark, and design laws.

You may not use, copy, or reproduce our materials for commercial purposes without our prior written consent.

6. Privacy Policy

We value your privacy.
Your use of the Site is governed by our [Privacy Policy], which explains how we collect, use, and protect your personal data in accordance with GDPR (for EU users) and other international standards.

By using the Site, you consent to our privacy practices.

7. Orders, Pricing & Payments

All prices are displayed in USD unless otherwise stated.
We reserve the right to correct errors, change prices, or update product availability at any time.

Payments are securely processed through trusted international gateways.
By placing an order, you confirm that you are authorized to use the selected payment method.

8. Shipping & Delivery

We ship globally from Vietnam to the United States, Europe, and other international destinations.
Delivery times may vary depending on your location, customs clearance, and shipping method.
Any customs duties, taxes, or import fees are the buyer’s responsibility.

9. Returns & Refunds

Because our products are handcrafted, each item is unique.
We accept returns or exchanges only for items damaged during shipping or with a proven manufacturing defect.

To request a return, please contact us within 7 days of receiving your order with photos and order details.
Refunds (if approved) will be processed to your original payment method.

10. User-Generated Content

If you post photos, reviews, or testimonials on our Site or social media, you grant us a non-exclusive, royalty-free license to use and share that content for promotional purposes.

You represent that you own the content you share and that it does not infringe any third-party rights.

11. Limitation of Liability

To the maximum extent permitted by law, WoodCraftDIY shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.

Our total liability to you shall not exceed the amount paid for your order.

12. Indemnification

You agree to indemnify and hold harmless WoodCraftDIY, its team, and affiliates from any claims or losses resulting from your misuse of the Site or breach of these Terms.

13. Governing Law

These Terms are governed by the laws of Vietnam, without regard to conflict of law principles.
For international transactions, we also comply with applicable U.S. and EU consumer protection standards.

14. Dispute Resolution

In the event of a dispute, we encourage friendly communication first.
If no resolution is reached, disputes shall be settled through arbitration in Ho Chi Minh City, Vietnam, or as otherwise agreed between the parties.

15. Miscellaneous

  • Severability: If any provision of these Terms is found invalid, the remaining sections remain effective.

  • No Waiver: Failure to enforce any right does not constitute a waiver.

  • Entire Agreement: These Terms, along with our Privacy Policy and Return Policy, form the complete agreement between you and WoodCraftDIY.

16. Contact Us

If you have questions or concerns about these Terms, please contact us:

WoodCraftDIY
 Ho Chi Minh City, Vietnam
 woodcraftdiy.store@gmail.com
https://woodcraftdiy.store